How to add a Microsoft 365 Shared Mailbox on Outlook Online

So, you’ve been given access to a shared mailbox – how do you access it?

It’s common for several employees of a business to share access to a shared mailbox. For example, several team members might share an “[email protected]” mailbox to all manage the company’s accounting. Access to shared mailboxes is set by your Office365 Global Administrator.

Once you’ve been given permissions to the mailbox, you’ll want to add it to Outlook online. But how? Logging in to a shared mailbox is a little different than setting up your personal email – let’s run through the steps on how to go it.

 

What you’ll need

  • A Microsoft Office365 License
  • Permission to access a shared mailbox

Don’t have a Microsoft 365 licence? Contact Us and we’ll help you get it set up.

1. Open Outlook Online

TIP: Skip steps 1 and 2 by logging in at outlook.live.com

 

 

2. Select ‘Work or School Account’

3. Open Outlook

On the left hand-side, click the Outlook icon.

 

4. Open Settings by Clicking your Initials

On the top right, click the circle with your initials in it. This will bring up an options menu.

 

5. Select ‘Open Another Mailbox’

6. Search for Shared Mailbox

  • In the pop-up box, start typing the name of the shared mailbox you’re trying to add – for example, [email protected]
  • When it appears, click it.
  • Microsoft will have a think and check that the email you’ve logged in with, for example, [email protected], has permission to open the shared mailbox you’ve selected.

5. Start Using Your Shared Mailbox

Congratulations, you’re a tech wizard and have just added your shared mailbox to Office365. The shared mailbox will open in a new browser tab. You can start sending and receiving emails from this account immediately.

Send us a test email from your shared mailbox if you like, we’ll happily respond to let you know it’s working.

Want to see both email inboxes in the same window?
To do that, you’ll need a Microsoft Business Standard licence – get in touch with us to find out more.

How to add a Shared Microsoft 365 Mailbox to the Outlook Desktop App

So, you’ve been given access to a shared mailbox – how do you access it?

It’s common for several employees of a business to share access to a shared mailbox. For example, several team members might share an “[email protected]” mailbox to all manage the company’s accounting. Access to shared mailboxes is set by your Office365 Global Administrator.

Once you’ve been given permissions to the mailbox, you’ll want to add it into the Outlook App on your computer or laptop. But how? Logging in to a shared mailbox is a little different than setting up your personal email on your app – let’s run through the steps on how to go it.

 

What you’ll need

  • A Microsoft Office365 License
  • Permission to access a shared mailbox
  • Microsoft Outlook Outlook desktop app – download it from the App Store or Google Play

Don’t have a Microsoft 365 licence? Contact Us and we’ll help you get it set up.

1. Open Outlook Desktop App

Make sure you are logged in to your own account using your own email address and password. For example, [email protected].

At the top left, click ‘Outlook’ then ‘Preferences’. 

 

 

 

2. Select ‘Accounts’

A pop up will appear with the email account(s) you already have logged in on your Outlook App. Click your own email address – for example, [email protected]

 

3. Delegation and Sharing Settings

On the left hand-side, make sure you have your own email address selected, eg [email protected].

Then click the button ‘Delegation and Sharing’.

At the top of the box that pops up, select ‘Shared with Me’, then at the bottom left, hit the small plus icon.

4. Select Shared Mailbox

A text box will pop up – start typing in the name of the shared mailbox you’re trying to access, eg [email protected].

Once it pops up, click it.

Outlook will have a think, and make sure you have the permissions to add this shared account.

Hit the ‘Add’ button.

 

5. Start Using Your Shared Mailbox

Congratulations, you’re a tech wizard and have just added your shared mailbox to Office365 desktop app. You can start sending and receiving emails from this account immediately.

Send us a test email from your shared mailbox if you like, we’ll happily respond to let you know it’s working.

How to add a Shared Microsoft 365 Mailbox to the Outlook Mobile App

So, you’ve been given access to a shared mailbox – how do you access it?

It’s common for several employees of a business to share access to a shared mailbox. For example, several team members might share an “[email protected]” mailbox to all manage the company’s accounting. Access to shared mailboxes is set by your Office365 Global Administrator.

Once you’ve been given permissions to the mailbox, you’ll want to add it into your Outlook Mobile App. But how? Logging in to a shared mailbox is a little different than setting up your personal email on your app – let’s run through the steps on how to go it.

 

What you’ll need

  • A Microsoft Office365 License
  • Permission to access a shared mailbox
  • Microsoft Outlook Outlook mobile app – download it from the App Store or Google Play

Don’t have a Microsoft 365 licence? Contact Us and we’ll help you get it set up.

1. Open Outlook Mobile App

Make sure you are logged in to your own account using your own email address and password. For example, [email protected].

At the top left, click the circle with your initial in it. This will open up a menu.

At the bottom of the menu, on the left hand side, click the image of the envelope with a plus sign.

 

 

2. Click ‘Add Shared Mailbox’

A pop up will appear with the email account(s) you already have logged in on your Outlook App. Click your own email address – for example, [email protected]

 

3. Enter Shared Mailbox Details account

When prompted, add the name of the shared mailbox you’d like to add – for example, [email protected]

Click ‘Add Shared Mailbox’.

Outlook will have a think, and make sure you have the permissions to add this shared account.

4. Start Using Your Shared Mailbox

Congratulations, you’re a tech wizard and have just added your shared mailbox to Office365 mobile app. You can start sending and receiving emails from this account immediately.

Send us a test email from your shared mailbox if you like, we’ll happily respond to let you know it’s working.

How to install an html email signature into Microsoft Outlook 2019 / Office365

Installing an html email signature to Office365 or Microsoft Outlook 2019

So you’re staring at your fancy new HTML email signature and wondering how on earth to install it to Microsoft Outlook. Well, we’re here to help. This one’s an easy one. 2 min and we’ll be done.

What you'll need

  • An html email signature
  • A Microsoft Office365 License
  • Microsoft Outlook Outlook mail

Don’t have Outlook? Download  from office.com

Don’t have an Office365 licence? Contact Us and we’ll help you get it set up.

Don’t have an html email signature? Contact Us and we’ll  make it happen.

1. View your signature

You should have received a link to your email signature. Something like this https://nuvismedia.com.au/uploads/nuvismedia/signatures/Nick/nick-sig-1.html

If you don’t have one and would like one, click here to get in touch. We’ll design and code one for you and your business.

2. Copy

Select the entire signature by dragging the mouse or with Edit > Select AllYou can also use the keyboard shortcut, ctrl + A (pc) or Command+A (mac).

Once selected, right click and hit Copy.

3. Open Outlook Office 365

Open up Microsoft Outlook.

Click New Email, in the top toolbar you should see Signatures. 

Once you’ve clicked signatures, hit the + button under signature name.

Name your signature, and in the white space below, paste your copied signature with right click, paste. Or ctrl+V (pc) or Command+V(mac).

4. Keep formatting

Looking pretty good.

One last little trick, see the little icon at the bottom that looks like a clipboard? Click it and hit Keep Source Formatting.

5. Close and Save and set to default

Now you’re pretty much done, close the window being sure to save.

At the bottom of the next widow, where it says New Message and Replies/Forwards. Hit the dropdown menus and select your new email signature.

6. Congratulations!

You’re now level expert. Enjoy your new email signature in Outlook.

How to set up an Office365 account in Outlook

What you'll need

  • A Microsoft Office365 License
  • Microsoft Outlook Outlook mail

If you don’t have Outlook, you can download it from office.com

If you don’t have a licence Contact Us and we’ll help you get it set up.

1. Open Outlook

At the top, click Outlook then Preferences

How to set up Office365 emails on your Mac

2. Click 'accounts'

You’ll find it under the ‘Personal Settings’ heading.

3. Add account

4. Enter details

Enter your email address in the email field and click continue. Once prompted, enter the password provided to you.

If nuvismedia is your Office365 supplier, Contact Us and we can reset your password for you.

5. Sign in

Click Sign In. Congratulations, you’re a tech wizard and have just added your Office365 to outlook. Click Done. Your inbox is now available on the left.

Send us a test email to check if you like, we’ll happily respond to let you know it’s working.